SIMULATED demo connector — no real retailer is contacted, no real purchase is verified.
Step 1 of 4 — Receipt
Receipt scanning is input only, not proof of authenticity. The retailer verifies the purchase. Receipt photos are read, never stored.
Approvals are authorized by your retailer of purchase. Refunds, when approved, are issued by the retailer: card purchases to the same card; cash purchases by mail, or to a debit card entered through the retailer's secure refund process, per that retailer's policy. Retun never collects card numbers.
Watch for an email from your retailer with the decision and next steps. Retun does not send the decision email.